COVID-19 Business & Tourism Support Hub

We Are Resilient

Managing through an unprecedented pandemic is difficult, with unexpected challenges and tough times ahead.  But we, the Greater Hamilton community, are resilient, innovative and proactive.  We are here to support our visitors, businesses and community through this time of uncertainty. We will do this with confidence, healthy optimism and the vision of coming out the other side as a stronger region and a stronger community.

In this rapidly changing environment, Southern Grampians Shire Council have acquired resources to help our business community during COVID-19. 

We have facilitated free one-on-one consultations with experienced Business Advisors and have curated this resource hub to help you access key information and opportunities from government and banks, along with quality business resources to access in your downtime.

Our Economic Development and Tourism team are here to support you in any way we can- get in touch for a chat with our team today.

COVID-19 Business Support Bulletins

We’ve created easy to understand resources that point you to various forms of support and opportunities for you and your business.




  • Free Business Recovery Workshops

  • Restart Checklists for Businesses 

  • $10k for Businesses – Closes June 1

  • Free Digital Marketing Audits

Published Fri 22 May 2020  

FREE Digital Business Assistance Program

Getting your business thriving online, has never been more important. We are helping our Greater Hamilton businesses access tailored digital marketing assistance, through digital experts Hyper Social. 

The Digital Business Assistance Program includes a digital presence audit, a customised one-on-one Zoom consultation and a follow up report and action plan for your business. 

Whether you are wanting to tidy up your digital presence, create a new marketing strategy, learn more about Google Analytics or help and advice with your social media marketing, help  and support is here. 

  FREE 1:1 Advice for Businesses in the Greater Hamilton Region During COVID-19

We have engaged the services of an experienced independent Small Business Support & Assistance Officer to assist local businesses through this crisis.  Free, one-to-one consultations with Colin Thompson from the Small Business Mentoring Service are available for all businesses in the Southern Grampians Shire to go through the plethora of financial packages you may be eligible for as outlined in our Quick Reference Guide below.

Listen to our first Podcast to hear Hugh & Colin discuss the elements of the Quick Reference Guide and support offered to Greater Hamilton businesses.

To arrange a time to speak with Colin, contact Council’s Business Development Officer, Daniel Shaw, via or 0429 578 216.

Keeping Staff & Customers COVID-19 Free

Minimum standard guidelines for the management of coronavirus.

Non-Healthcare Businesses

Supermarkets & Grocery Store

Food Based Businesses

Hospitality Guidelines

Petrol Stations

Hairdressers and Personal Care

Building & Construction

Latest Blog Posts From Our Team

Skywhales in the Grampians

Skywhales in the Grampians

The launch of Patricia Piccinini’s Skywhales may have been postponed due to unfavourable weather conditions, but the Patricia Piccinini Artist Talk, Royal Mail Hotel In-Conversation Brunch and Art Steps workshops are still going ahead! The public launch event will now...

read more
Little Vic Bike Ride – Welcome to Dunkeld!

Little Vic Bike Ride – Welcome to Dunkeld!

Great (Little) Vic Bike Riders... welcome to our little slice of heaven at the southern gateway to the Grampians National Park, also known as Gariwerd. If your legs aren't too tired from traversing our incredible landscapes, let us tempt you with some things to see...

read more

Join our Greater Hamilton Business & Tourism

Facebook Group

Council have set up a new Facebook Group for Southern Grampians Shire-based businesses, service providers and event organisers to communicate updates during this pandemic.  

 You are invited to post any changes to your business operations so our team can help to communicate updates to potential customers, or you can complete this form

Our goal is to keep as many local businesses as possible open and viable during the challenging months ahead.




Our Team

 You are not alone. The most important person to look after in your business is you, and we are here to help to provide the support you need.  Pick up the phone or send us an email, whether you need business advice, contacts for counselling services or just a listening ear.

Economic Development Team: 

Hugh Koch, Daryl Adamson,
Daniel Shaw, Leesa Iredell

0409 797 446

Visitor Experience Team:

Mary McArthur, Simone Logan,
Stacey Barnes, Judy Schneider

E:  (anytime)
P: 1800 807 056 (M-F 9 to 5pm)

A Message for Business Owners

See below a message from Australian Small Business and Family Enterprise Ombudsman Kate Carnell about what small businesses can do now to help their business stay afloat during this difficult time, and see our localised resources below. Check back here for video updates from our team in the near future!

What you can do right now:

1.  Create a cashflow budget

2.  Communicate with suppliers and make payment arrangements

3.  Speak to your bank about finance and repayment options

4.  Call the ATO

5.  Establish a plan for your staff and human resourcing

6. Focus on your business and what you need to do to survive

Working On Your Business

In this unexpected downturn the greatest opportunity is to work ”on” your business.  We’ve scoured the web to find some of the best covering all facets of your business, including marketing, finance, business planning and human resources.


A step-by-step guide to writing a marketing plan



How to create and utilise a budget for your business



How to set up and sell in an online marketplace



Apps to download for remote location conferencing



How to prepare an emergency management plan



A guide to setting up a website for your business



Developing a pricing strategy for your goods and services 


A practical blueprint for business recovery