COVID-19 Business Support & Resource Hub

We Are Resilient

Managing through an unprecedented pandemic is difficult, with unexpected challenges and tough times ahead.  But we, the Greater Hamilton community, are resilient, innovative and proactive.  We are here to support our visitors, businesses and community through this time of uncertainty. We will do this with confidence, healthy optimism and the vision of coming out the other side as a stronger region and a stronger community.

We’re working hard to support Greater Hamilton businesses during COVID-19. In this rapidly changing environment, Southern Grampians Shire Council have acquired resources to help our business community. 

We have facilitated free one-on-one consultations with experienced Business Advisers, and have curated this resource hub to help you access key information and opportunities from government and banks, along with quality business resources to access in your downtime.

Our Economic Development and Tourism team are here to support you in any way we can- get in touch for a chat with our team today.

COVID-19 Business Support Bulletins

We’ve created easy to understand resources that point you to various forms of support and opportunities for you and your business.


  • Financial Assistance
  • Health Advice & Posters
  • Difficult Conversation Guidance
  • Local Support


  • Free 1:1 support
  • Accommodation Opportunity
  • New Facebook group
  • New COVID-19 web page


  • Free 1:1 support
  • ASBAS Free Membership
  • ASBAS Online Workshops
  • Subsidised E-commerce Sites


FREE 1:1 Advice for Greater Hamilton Businesses during COVID-19

We have engaged the services of a number of experienced independent business & support advisers to assist Greater Hamilton businesses through this crisis.  Free, one-to-one consultations are available for all businesses.

Colin Thompson can help you to understand and apply for the Economic Support packages offered by government and banks. You can see Colin’s Quick Reference Guide to financial opportunities for businesses in the ‘Resources’ section below.

Other advisers are coming on board to offer free business support and counselling services for local businesses in need.

To arrange a time to speak with a trusted adviser, contact Council’s Business Development Officer, Daniel Shaw, via or 0429 578 216.

Latest Blog Posts From Our Team

3 Tips for Businesses During COVID-19

We’re partnering with experienced business counsellors to help Greater Hamilton businesses during this challenging time. Shane Annett, a Small Business Financial Counsellor from the Rural Financial Counselling Service, has shared with us his 3 Top Tips for Small...

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Greater Hamilton Businesses- Get Online for $250

Image by Burst via Pexels Feedback from our business owners indicates that many have understandably not been prepared for people being prevented from walking into their store.   Although several businesses have transitioned to delivering services, selling products and...

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Latest Key Message

Greater Hamilton businesses must include their employee wages in their 31 March BAS to be eligible for the $10k payment offered by the Federal Government. An issue highlighted in visiting businesses this week is that the 31/3/20 Business Activity Statement is a...

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Greater Hamilton – Business & Service Update – COVID-19

It’s business as UN-usual here in the Greater Hamilton region. Our region is doing it tough right now. Yes, we all have a responsibility to follow the experts’ health advice to limit the spread of this virus, but this doesn’t mean we can’t eat well and support local...

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Join Our Business Facebook Group

Council have set up a new Facebook Group ‘Greater Hamilton Business & Tourism – Covid-19′ for Southern Grampians Shire-based businesses, service providers and event organisers to communicate updates during this pandemic.  

 You are invited to post any changes to your business operations so our team can help to communicate updates to potential customers, or you can complete this formOur goal is to keep as many businesses as possible open and viable during the challenging months ahead.


Our Team


You are not alone. The most important person to look after in your business is you, and we are here to help to provide the support you need.  Pick up the phone or send us an email, whether you need business advice, contacts for counselling services or just a listening ear.

Economic Development Team: 

Hugh Koch,  Daniel Shaw, 
Daryl Adamson,  Leesa Iredell

0429 578 216

Visitor Experience Team:

Mary McArthur, Simone Logan,
Stacey Barnes, Judy Schneider

E:  (anytime)
P: 1800 807 056 (M-F 9 to 5pm)

A Message for Business Owners

See below a message from Australian Small Business and Family Enterprise Ombudsman Kate Carnell about what small businesses can do now to help their business stay afloat during this difficult time, and see our localised resources below. Check back here for video updates from our team in the near future!

What you can do right now:

1.  Create a cashflow budget

2.  Communicate with suppliers and make payment arrangements

3.  Speak to your bank about finance and repayment options

4.  Call the ATO

5.  Establish a plan for your staff and human resourcing

6. Focus on your business and what you need to do to survive

Working On Your Business

In this unexpected downturn the greatest opportunity is to work ”on” your business.  We’ve scoured the web to find some of the best covering all facets of your business, including marketing, finance, business planning and human resources.


A step-by-step guide to writing a marketing plan



How to create and utilise a budget for your business



How to set up and sell in an online marketplace



Apps to download for remote location conferencing



How to prepare an emergency management plan



A guide to setting up a website for your business



Developing a pricing strategy for your goods and services



A practical blueprint for business recovery